![]() ![]() The key code that you have is the correct one: do not change it.WSA will continue to update and protect you, even though it shows that it is expired. There is a 30 day grace period built in that will keep your computer fully protected until that renewal does actually process. Even though it has not actually renewed, and your software is showing you that it is expired or at risk, you are still fully protected.It will bill your card tonight and renew at that time. As you provided the credit card information last night, it would have been too late to be on last night's renewal batch. All renewals are processed in a daily batch. Best Buy does not do 'live action' billing on the renewals.That is one of the advantages of renewing instead of purchasing a new copy: you do not have to change the key code or reinstall, or anything like that. Regardless of the type of subscription you have, Best Buy Subscription Software or billed directly through Webroot, or other, the key codes do not change when you renew. Your renewal will almost certainly go through tonight, and below are a few items to help explain the situation. As far as I know, that is only the situation for the Best Buy Subscription Software program. ![]() You mention that the Key Code is listed on the box. Hello and welcome tothe Webroot Community! Webroot® Legacy Products (2011 and Prior) 33.Webroot® SecureAnywhere™ - Antivirus for PC Gamers 553. ![]()
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